https://docs.labkey.io/en/Recent content in LabKey Product Technical Guide on LabKey DocsHugo -- gohugo.ioenhttps://docs.labkey.io/en/docs/centraline/cloud-connection/light-model/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/cloud-connection/light-model/Option available for Light control units Unlike the Basic, PRO, and LTE control units, the Light model doesn’t connect to the cloud via Wi-Fi to the control unit’s local web server. Configuration is done through the LabKey mobile app via Bluetooth (BLE) — see Connecting to the control unit for management for the connection steps and how to access the admin section. Once you’ve logged in, to use the Manage cloud panel, go to the Settings section of the app and connect the control unit to your Wi-Fi network.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/limite-accessi-abbonamento/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/limite-accessi-abbonamento/Yes, through the Credits plugin you can assign a maximum number of entries per user: once the limit is reached, access is blocked until a recharge or renewal.https://docs.labkey.io/en/docs/manage/access-panel/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/access-panel/Accessing the Manage Panel To access the management panel: Type in your browser’s address bar: manage.labkey.io. Enter the login credentials found in the instruction manual, or that were provided to you by the LabKey team. Click “Login”. Or If you do not have credentials, but you have a cloud control unit available, register at manage.labkey.io in the dedicated section. Create your login credentials and verify your email. Enter billing information (for the expected hosting fee of the Manage Panel) and panel details.https://docs.labkey.io/en/docs/manage/add-user/nfc-gadget-pairing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/add-user/nfc-gadget-pairing/When you purchase an NFC reader and receive your selected gadgets/keys (cards, keychains, bracelets, etc.), they come without an identification code. To recognize and register the NFC key you have in hand, there are 2 options. Our devices are compatible with Mifare Classic 1K based on ISO/IEC 14443 A/B. 1. USING A LABKEY NFC READER: If you have a LabKey NFC reader next to you, follow these steps: Physically connect the reader to the LabKey control unit and connect it to the Internet.https://docs.labkey.io/en/docs/centraline/cloud-connection/basic-model/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/cloud-connection/basic-model/On the page http://128.50.1.1, connect the Basic control unit to the Wi-Fi network by clicking “Start Wi-Fi network configuration”, select your Wi-Fi network and enter the corresponding password. Wait for the connection to complete (if it hasn’t finished after 30 seconds, check in your settings that your device is still connected to the LABKEY-XXXX Wi-Fi network of the control unit). To confirm that the Wi-Fi connection was successful, check the “Current status: …” section.https://docs.labkey.io/en/docs/api/integrazioni-software-terzi/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/api/integrazioni-software-terzi/LabKey’s API layer is stable and has been used in production for years to connect access control to management software, PMS platforms, booking systems, and payment systems. This guide collects the most common integration patterns — based on real cases already in production, described here in generic form — to help you get oriented quickly before designing your own integration. How to start an integration There are three possible approaches, depending on the technical resources available:https://docs.labkey.io/en/docs/centraline/tipologie-centraline/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/tipologie-centraline/Light Control Unit The Light control unit is designed for compact installations with a limited number of gates. Hardware features: Dimensions: 83 x 58 x 24 mm 2 power relays rated 10A, with NO/NC dry contact 12V power supply Built-in backup battery, to keep the correct time even without power Connectivity: Built-in Wi-Fi, for cloud management through the Manage panel Bluetooth Low Energy (BLE), for programming and access even without an internet connection — see How to Connect to the Control Unit for Management 433.https://docs.labkey.io/en/docs/plugin/custom-codes/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/custom-codes/Base Plugin Custom Codes To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Custom codes let you create personalized QR codes without having to follow our standard QR code creation procedures, and they can be fully managed through external devices, for greater flexibility. With this feature you can also use short keypad codes, with a minimum of 4 digits instead of the usual 6. The characters allowed for custom codes are all uppercase and lowercase letters and all numbers.https://docs.labkey.io/en/docs/cablaggio/dip-switch-addressing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/cablaggio/dip-switch-addressing/DIP Switch Addressing Before starting, it is necessary to set the numbering via the switches located on the electronic board, as shown in the table below. Each control device must be numbered from 1 to 8 and must be unique, keeping in mind that the same number cannot be repeated. Does your control device not have a DIP switch? You can consider it as device number 1. Note: Before setting the DIP switches, make sure to disconnect the power terminal from the reader (Next, Mini, Glass, Extreme models) and the battery for the LabKey Mini Radio model.https://docs.labkey.io/en/docs/app-mobile/enable-app/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/enable-app/The dedicated LabKey mobile app lets you access gates remotely or via BLE, right from the comfort of your smartphone. Follow the instructions below to enable remote and/or BLE opening through the mobile app, both on the control unit and for users, starting from the cloud Manage panel. If instead you use the app to manage a Light control unit in stand-alone mode, go to this section. Enable the Mobile App on the Control Unit: Go to “My LabKey” -> “LabKey” from the side navigation menu of the Manage panel.https://docs.labkey.io/en/docs/faq/settori/hotel/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/settori/hotel/LabKey’s access control system for hotels combines remote check-in, space management, and keyless entry to simplify guest arrivals and reduce front-desk workload. Features designed for hotels Remote Certified Check-in — automatic data submission to the relevant authorities (Alloggiati Web - Italian State Police) and digital guest check-in/check-out. Virtual Rooms — monitor room and common-area occupancy and capacity in real time. Virtual QR Code — door opening via QR code, even without a physical reader installed at the entry point.https://docs.labkey.io/en/docs/centraline/standalone-offline/light/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/standalone-offline/light/The Light control unit doesn’t have its own Wi-Fi network: Stand Alone management is done entirely through the LabKey mobile app on a mobile device connected to the control unit via Bluetooth Low Energy (BLE). Connecting to the control unit Turn on Bluetooth on your smartphone. Open the LabKey app: after it scans for devices, select the control unit from the list (e.g. “LK-XXXXX”). Tap the admin icon and log in with your password (you’ll need to create one the first time you connect).https://docs.labkey.io/en/docs/lettori/next-device/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/lettori/next-device/LabKey Next Reader Connecting Control Devices to the Control Unit The connection between the control unit and the Next range control device is made via RS-485 bus: see the dedicated page for the recommended cable, maximum distance and polarity. Wall Mounting Attach the control device to the wall using the two supplied screws. Inside the casing, you will find guides that help with correct positioning for mounting. Drill a third hole at the bottom to allow the RS-485 cable to pass through.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/lettore-per-esterno/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/lettore-per-esterno/LabKey readers are IP65-certified, so they resist dust and water jets, and are suitable for outdoor installations. The best model for your context depends on the technology (NFC, PIN, or QR code) and whether you need a vandal-proof version: see the Readers section for a comparison of the available models.https://docs.labkey.io/en/docs/faq/app-e-software/apertura-da-remoto-app/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/apertura-da-remoto-app/After installing the LabKey app and logging in — see How to Install the App — simply select the desired gate from the list and press “Open”: unlocking works from anywhere with an internet connection.https://docs.labkey.io/en/docs/cablaggio/rs485-bus-wiring/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/cablaggio/rs485-bus-wiring/The connection between the control unit and the control device is made via an RS-485 cable. This specification is common to all LabKey readers that use this bus: Next, Mini, Glass and Extreme Vandal-Proof Keypad. Recommended 4-wire cable (2x 0.22 A, B / 2x 0.50 +, -). Maximum wiring distance: 200 m. Attention! Do not reverse the terminal block polarities. The control device is powered directly by the control unit. Up to 8 control devices can be connected to the control unit (up to 4 for the 2-relay version), using a star or daisy-chain connection.https://docs.labkey.io/en/docs/plugin/check-in/settings-configuration/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/check-in/settings-configuration/Before using the plugin, configure all the general settings. In your panel, click on “Plugins” from the right-hand menu. Click the green pencil icon corresponding to the “Check-in” row. In this section, you can: Customize the page title for the Check-in procedure, the footer text, and the link to redirect users if they click on it. Enable or disable payment linked to the check-in procedure. Note: the payment plugin must also be activated for this procedure.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/notifiche-tentativi-accesso/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/notifiche-tentativi-accesso/Yes, from the Alerts and Communications panel you can enable notifications by email, Telegram, or phone call for access attempts with invalid credentials or repeated entry errors.https://docs.labkey.io/en/docs/manage/add-facility/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/add-facility/To add a new structure: Go to “My LabKey” > “Structures” Click on “Add New” Enter the Name of the structure, the contact person’s name, the geographic location, and, if necessary, the time zone. Note: the “Guest portal ID” field only needs to be filled in if you have the Check-in add-on feature active. After setting the name and address of the structure, you will be able to view its location on Google Maps directly from the mobile app.https://docs.labkey.io/en/docs/faq/app-e-software/compatibilita-android-ios/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/compatibilita-android-ios/Yes, the app is available on the Play Store and App Store, and it’s kept up to date on both platforms. For the installation procedure, see How to Install the App.https://docs.labkey.io/en/docs/faq/settori/bed-and-breakfast/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/settori/bed-and-breakfast/For anyone running a B&B or short-term rental, LabKey’s access control lets guests check in on their own even when the host isn’t on site, eliminating the need to hand over physical keys. Features designed for B&Bs and short-term rentals Remote Certified Check-in — automatic data submission to the relevant authorities (Alloggiati Web - Italian State Police), even for unstaffed properties. LabKey mobile app — sends guests a digital key they can use from their smartphone, without needing an in-person meeting.https://docs.labkey.io/en/docs/centraline/standalone-offline/basic-pro-lte/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/standalone-offline/basic-pro-lte/The Basic, PRO, and LTE control units have their own Wi-Fi access point, which lets you access the Stand Alone configuration without going through the cloud. Connecting to the control unit Connect to the control unit’s Wi-Fi network, shown as LabKey-XXXX (where XXXX is the device’s serial number). Open your browser and go to http://128.50.1.1. Key list management Adding a numeric access code or a QR Code On the “Stand Alone Key List” screen:https://docs.labkey.io/en/docs/plugin/check-in/checkin-procedure/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/check-in/checkin-procedure/1. CREATING THE REMOTE CHECK-IN LINK To create the remote check-in link for the guest to complete, the facility manager must first create the user in the Manage panel corresponding to the guest and assign permissions to the readers/controllers they should access. (For more information on creating a user, see section 3.4 Adding a New User) At this stage, the user will be created in a “Disabled” status, because only at the end of the online procedure will the user receive the valid access code to enter the facility according to the previously set criteria.https://docs.labkey.io/en/docs/cablaggio/relay-and-power-wiring/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/cablaggio/relay-and-power-wiring/Power Supply Control units require the supplied 12V/1A power supply. Every control device, except the LabKey Mini Radio Keypad, is powered directly by the control unit through the RS485 cable connection. The radio keypad is the exception: it runs on a CR2450 battery that lasts an average of 2 years, depending on usage. Relay Connection Connect the gate or electronic device you want to operate, break its circuit, and bridge it to the control unit’s terminal using one of the available relays.https://docs.labkey.io/en/docs/app-mobile/geolocation-unlock/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/geolocation-unlock/To ensure an additional level of security, you can enable the geolocation lock feature. This option lets mobile app users open the gate or access point remotely only when they are within a specific distance radius. This prevents accidental opening of the gate or access point and strengthens security for remote access control. Enable Geolocation: Log in to the Manage panel and click “My LabKey” -> “LabKey” from the side menu.https://docs.labkey.io/en/docs/cablaggio/extreme-usb-wiring/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/cablaggio/extreme-usb-wiring/The flush-mounted LabKey Extreme QR Code reader does not use the RS-485 bus: the connection between the control unit and the control device is made via a USB to RJ-50 cable (cable included). The control device is powered directly by the control unit. For mechanical mounting on a wall or turnstile — a typical setup for turnstile access control — see the Extreme reader page.https://docs.labkey.io/en/docs/faq/led-status/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/led-status/The Basic, PRO (ACCESS PRO 8) and LTE control units have a startup time of about 1 minute. The Light control unit starts up in less than 1 second. Control Unit LED During startup Light Color Message On Red Powered Blinking Blue Startup in progress On Blue Startup completed Blinking Yellow Sending/receiving message Violet Violet Sending/receiving BLE (Light version) Command Device LED Duration Color Message 1 sec (default) Green Access granted, the entered code or card is authorized.https://docs.labkey.io/en/docs/centraline/connecting-control-unit/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/connecting-control-unit/Light Control Unit The Light control unit is managed through the LabKey mobile app, connecting via Bluetooth (BLE): Make sure Bluetooth is turned on on your smartphone: the Light control unit communicates using Bluetooth Low Energy (BLE) technology. Download and install the LabKey app — see How to Install the App. Open the app: after it scans for devices, select your control unit from the list (e.g. “LK-XXXXX”). Tap the admin icon to connect and create your new admin password.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/senza-connessione-internet/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/senza-connessione-internet/Yes. Stand Alone mode lets you manage PIN, NFC, and QR code access directly from the control unit, without needing a Wi-Fi network or the cloud, with initial setup via the mobile app (Light model) or the local network (Basic, PRO, LTE).https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/accesso-gestione-locale/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/accesso-gestione-locale/By connecting to the control unit’s local Wi-Fi network and reaching the address 128.50.1.1 from a browser: see How to Connect to the Control Unit for Management for the full procedure.https://docs.labkey.io/en/docs/lettori/mini-device/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/lettori/mini-device/LabKey Mini Reader Connecting Control Devices to the Control Unit The connection between the control unit and the Mini range control device is made via RS-485 bus: see the dedicated page for the recommended cable, maximum distance and polarity. Connecting the Radio Device to the Control Unit The Radio keypad uses a CR2450 battery, which on average lasts 2 years depending on usage. To connect the LabKey Mini Radio Keypad to the control unit, no cable is needed, as it works on the 433.https://docs.labkey.io/en/docs/centraline/cloud-connection/pro-model/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/cloud-connection/pro-model/Option available for PRO control units Connect the control unit to the physical network via RJ45 plug On the page http://128.50.1.1, click “LAN Settings” and fill in the required fields according to the characteristics and needs of your network. Once connected to the internet, the PRO control unit is ready to be managed from the Manage panel.https://docs.labkey.io/en/docs/manage/add-user/qr-code-export/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/add-user/qr-code-export/To create a user’s QR code you need to enter a numeric code and a phone number. For more information, see the section Adding a New User Once the user has been created, the QR code is also generated. Follow these steps to export the corresponding QR code: Select the view mode for the user’s details (the one whose QR code you want to export) using the blue 👁️ button. In the “Keypad Key Code” section, click on the , next to the numeric code, and a new window will open with the QR image.https://docs.labkey.io/en/docs/certificazioni/conformita-normativa-e-protezione-dei-dati/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/certificazioni/conformita-normativa-e-protezione-dei-dati/Privacy by design: only the necessary data, for the necessary time LabKey is configured to collect exclusively the data functional to attesting presence and to access control, with no scope for further processing beyond these purposes and without requiring the data subject’s consent as a precondition for operation. Personal data processed: first and last name (the only mandatory fields), email address and phone number (optional). The platform does not process biometric data or other special categories of data, and does not introduce any personal monitoring features beyond the mere attestation of presence at the installed device.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/fasce-orarie-permessi/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/fasce-orarie-permessi/Yes, User Groups let you define time slots, days of the week, and date ranges during which access to a gate is allowed, applying the same permission to multiple users at once.https://docs.labkey.io/en/docs/plugin/virtual-rooms/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/virtual-rooms/Base Plugin Virtual Rooms To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Easily manage and configure the virtual rooms in your facility, linked to the LabKey units you own. Monitor in real time: The number of users present. Their movements within the spaces. Compliance with capacity limits. Select “Virtual Rooms” from the left menu and click “Add New”. Give the virtual room a name and, optionally, a description.https://docs.labkey.io/en/docs/plugin/advanced-alerts/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/advanced-alerts/Base Plugin Create and manage advanced alerts, fully customizable. You can associate each alert with: Specific events (unauthorized access, exceeding capacity limits, attempts to access outside allowed hours). Specific users, for targeted and proactive management. Notification methods Choose how to receive them: Email. Telegram. SMS. Push notifications. Remote calls to activate relays connected to external electronic devices. Adapt them to your operational preferences and workflow. Learn more in the dedicated section on alerts and notifications.https://docs.labkey.io/en/docs/plugin/nfc-keys/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/nfc-keys/Base Plugin Flexible NFC Key Integration To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Easily and flexibly manage the integration of NFC keys within your system. You can add them manually or use a compatible scanner to enter third-party NFC keys, even if not purchased directly from LabKey. Note: they must be compatible with our devices, meaning Mifare Classic 1K based on ISO/IEC 14443 A/B 13.https://docs.labkey.io/en/docs/plugin/check-in/archive-and-legend/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/check-in/archive-and-legend/How to Archive a Check-in The “Check-in” plugin provides the ability to maintain an archive of all guests and the data they have submitted. To archive a guest, click the red “Archive” button in the user summary section. ATTENTION: When a check-in is archived, the access code will be changed, so the guest will no longer be able to use the same code according to the previously set permissions. You can view a summary of check-ins for each user (including archived ones), organized by date.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/orario-e-numero-ingressi/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/orario-e-numero-ingressi/Yes: User Groups handle the time windows, while the Credits plugin handles the quantitative entry limit — the two features can be combined on the same user.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/dispositivo-non-riconosciuto/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/dispositivo-non-riconosciuto/First, check the wiring and the DIP switch configuration. If everything looks correct, manually force a new synchronization from the control unit’s interface: the device’s LED will blink yellow to confirm it’s been recognized — see How the LEDs Communicate.https://docs.labkey.io/en/docs/lettori/glass-device/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/lettori/glass-device/LabKey Glass Reader Attention: the LabKey Credit Card reader model, from a hardware perspective, follows the characteristics described here for the LabKey Glass model. Connecting Control Devices to the Control Unit The connection between the control unit and the Glass range control device is made via RS-485 bus: see the dedicated page for the recommended cable, maximum distance and polarity. GLASS Reader Measurements Download the PDF with the full measurementshttps://docs.labkey.io/en/docs/app-mobile/install-app/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/install-app/To use remote and/or BLE opening from your smartphone, or to manage your Light control unit, first install the LabKey mobile app: Open the Play Store (Android) or the App Store (Apple) on your phone: LabKey on Google Play Store LabKey on Apple App Store Install the “LabKey” app on your smartphone. Once installed, continue with How to Add or Download a Key to link the app to your user account.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/interruzione-internet/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/interruzione-internet/The system keeps working normally: authorized users continue to gain access as usual with a code, NFC key, or QR code, while only the operations that require the cloud are suspended (creating users, opening from the app, syncing logs). Details are in the Stand Alone Versions section.https://docs.labkey.io/en/docs/centraline/cloud-connection/lte-model/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/cloud-connection/lte-model/Option available for LTE control units Connect the USB stick with built-in SIM to the control unit. On the page http://128.50.1.1, click “LTE Settings” to view the status of your network coverage. Once connected to the internet, the LTE control unit is ready to be managed from the Manage panel.https://docs.labkey.io/en/docs/manage/edit-labkey/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/edit-labkey/In the My LabKey > LabKey section you can view the list of your control units and a summary of their information: LabKey Status: Online: the control unit is connected to the Wi-Fi network. Offline: the control unit is not connected to the Wi-Fi network. Gate Name: you can customize the name of the control unit. Unique Code: the unique identifier code. Structure Name: the structure associated with the control unit.https://docs.labkey.io/en/docs/faq/settori/ufficio/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/settori/ufficio/LabKey’s access control system for offices and businesses lets you manage differentiated permissions for employees, contractors, and visitors, with support for multiple operators enabled to manage the panel. Features designed for the office User Groups — apply a single set of permissions (time slots, days of the week, dates) to an entire group of employees, instead of configuring each user individually. User management — add employees and contractors, and assign NFC keys, PIN codes, or QR codes.https://docs.labkey.io/en/docs/certificazioni/sicurezza-fisica-infrastruttura-e-certificazioni/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/certificazioni/sicurezza-fisica-infrastruttura-e-certificazioni/Physical security of the devices The access point’s electric release contact is integrated inside the control unit, which must be installed in premises not accessible to the public. Authorization logic is governed exclusively by the control unit and never by the peripheral interface device (keypad, NFC reader, QR code reader): this means that tampering with a peripheral device does not make it possible to unlock the access point. For additional reinforcement, it is possible to:https://docs.labkey.io/en/docs/faq/app-e-software/distanza-apertura-remota/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/distanza-apertura-remota/Remote opening works from any distance, as long as there’s a stable internet connection. For security reasons, though, you can restrict opening to a specific geographic radius using geolocation lock, so remote unlocking is only allowed when the user is actually near the property.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/campi-personalizzati-utente/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/campi-personalizzati-utente/Yes, through the Custom Fields plugin you can extend the profile with text or date fields, the latter also useful for automatically disabling access on a preset date.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/sicurezza-dati/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/sicurezza-dati/Yes: communications exclusively over an encrypted HTTPS channel, badge identifiers never exposed in plain text, and company-owned infrastructure with no third-party cloud providers. Details on the technical measures and certifications are in the Security and Compliance section.https://docs.labkey.io/en/docs/lettori/extreme-device/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/lettori/extreme-device/LabKey Extreme QR Code Reader Connecting Control Devices The connection between the control unit and the flush-mounted Extreme QR Code control device is made via a USB-RJ50 cable: see the dedicated page for the cable specifications. Download the PDF with the full measurements Wall Mounting This control device is particularly suitable for flush-mounted installations or on housings such as turnstiles, making it one of the most widely used solutions for turnstile access control.https://docs.labkey.io/en/docs/plugin/fast-url/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/fast-url/Base Plugin You can define the type of Fast URL, a system-generated link to send to your users to enable easy use of the web link for remote opening and for configuring the Mobile App. With this feature you can: Personalize the user experience for configuring the mobile app. Provide fast and secure access to your facility. Simplify entry management, even remotely, through two modes: Virtual App or Web Link. Click here to learn more.https://docs.labkey.io/en/docs/app-mobile/add-key/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/add-key/After installing the app, follow these steps to link it to your user account, depending on the type of opening you need to perform through the mobile app. Remote Opening: Note: you can use the app for remote opening (and the related device registration) only if the mobile app has been enabled in the Manage panel. See more details here: enabling the mobile app. Launch the app, tap the “+” symbol at the top right, and select the “Cloud Keys” window.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/lampeggio-giallo-lettore/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/lampeggio-giallo-lettore/Yellow blinking indicates that the device has received a command from the control unit and a synchronization is in progress. If synchronization doesn’t complete, check the DIP switch configuration. The full breakdown of what each LED signal means is available in How the LEDs Communicate.https://docs.labkey.io/en/docs/faq/app-e-software/durata-attivazione-rele/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/durata-attivazione-rele/Yes, the activation time for each relay (from a minimum of 0.1 seconds to a maximum of 60 seconds) is configurable both from the Manage cloud panel and in Stand Alone mode.https://docs.labkey.io/en/docs/app-mobile/fast-url-access/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/fast-url-access/The Fast-URL feature is part of the base plugins and simplifies access entry for users, letting them register their device and add gates to the LabKey app with a single click on a link sent via SMS, WhatsApp, and so on. This option is especially useful when managing numerous gates with different reader technologies. Where to Find the Fast-URL The Fast-URL is unique to each user in the Manage panel. Follow these steps to get it:https://docs.labkey.io/en/docs/centraline/accessori/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/centraline/accessori/GPIO input connector for sensors Compatible only with the PRO control unit model. The GPIO input connector is a hardware plug-in that lets you connect sensors and external modules to collect environmental data and detect anomalies. Up to 4 GPIO inputs are supported, allowing up to 4 sensors to be managed via dry contact. The management software can also block a gate from opening based on the status of a GPIO (for example, preventing access while an alarm is active), or trigger a device when a GPIO changes state (for example, activating a siren when a sensor is detected).https://docs.labkey.io/en/docs/lettori/accessories/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/lettori/accessories/Readers Discover the accessories for your LabKey readers: Sunshade for Next model readers: screw the panel between the reader and the wall using the 2 wall mounting screws, and pass the cables through the dedicated channel at the back. Sunshade for Mini and Glass model readers: screw the panel between the reader and the wall using the 4 wall mounting screws, and pass the cables through the dedicated channel at the back.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/protezione-lettori-esterno/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/protezione-lettori-esterno/Yes, protective shields are available that shelter the device from the weather and reduce direct sun glare, improving reading reliability even in very bright outdoor settings. For the list of accessories available for control units, see the Accessories section.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/assegnazione-multipla-utenti/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/assegnazione-multipla-utenti/Not in a single bulk operation: the right way to do it is to create a User Group with the desired permissions and then add users to the group, one at a time.https://docs.labkey.io/en/docs/faq/app-e-software/stanze-virtuali-tempo-reale/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/stanze-virtuali-tempo-reale/Yes, by activating the Virtual Rooms plugin you can monitor the number of people present and their movements within connected spaces in real time.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/revoca-chiave-smarrita/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/revoca-chiave-smarrita/Revocation is immediate: from the user management panel, you can disable the single lost key while keeping the others active, or disable the entire user. The change syncs with the control unit within moments.https://docs.labkey.io/en/docs/plugin/timezone/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/timezone/Base Plugin Select the general time zone for the entire panel, which can then be combined with the individual time zones of each LabKey unit. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. In the left-hand menu, select “Plugins” and, in the row corresponding to “Time Zone,” click the green pencil icon (✏️). You can select a specific time zone for each facility you create, ensuring that all access rules, records, and events are managed according to the local time of that facility.https://docs.labkey.io/en/docs/manage/user-groups/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/user-groups/The group feature of LabKey allows you to apply a single set of permissions to a group of users, simplifying management without the need to reset permissions for each individual user. To access group management, click on “Groups” within the “Users” submenu. Adding a New Group Click “Add New”. Fill in the required fields to give the group a name and a description. Check the “Enabled” box under the desired reader model (e.https://docs.labkey.io/en/docs/faq/utenti-e-permessi/storico-accessi/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/utenti-e-permessi/storico-accessi/Yes, every entry event is recorded in the Access Log section, which you can view and export in PDF, Excel, or CSV, with details on user, date, time, and outcome.https://docs.labkey.io/en/docs/manage/access-log-export/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/access-log-export/To view and manage the access records logged over the last three months, you can go to the “Log > Access Log” section from the Manage sidebar menu. This section provides full details of entries, including data such as who entered, date and time, code used, and access result (allowed or denied). You can also receive information on the access method used, such as Mobile App or QR code. NOTE: if you see a blue dot on the log row, it means that event was recorded while the control unit was offline.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/alimentazione-centralina/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/alimentazione-centralina/LabKey control units run on 12V direct current (DC): it’s important to use exclusively the power supply included in the kit to ensure compatibility and correct operation. Details for each model are in the Control Unit Types section.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/monitoraggio-stato-centralina/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/monitoraggio-stato-centralina/Yes, through System Alerts you can receive a notification by email or Telegram every time a control unit’s connection status changes.https://docs.labkey.io/en/docs/plugin/counters/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/counters/Paid Plugin The LabKey Counters feature allows you to manage access control by setting a predetermined number of daily, weekly, monthly, or total entries for each user. Below, we will explain how to enable, manage, and disable this feature: To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. 1. Activating Counters for a User Go to the “Users” menu and select “User List”. Add a new user or edit an existing one.https://docs.labkey.io/en/docs/app-mobile/two-factor-auth/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/two-factor-auth/To increase the level of security, you can enable two-factor authentication for remote opening via Web Link. When enabled, it requires the user to enter an additional code (a second security factor), which is sent via email before use. The email address used will be the one entered in the user’s profile during user creation. To activate this authentication, follow the steps described in the Fast-URL section.https://docs.labkey.io/en/docs/faq/app-e-software/cosa-gestisce-manage/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/cosa-gestisce-manage/The Manage panel covers three main areas: user and permission management, access monitoring and logs, and configuration of control units and connected devices.https://docs.labkey.io/en/docs/manage/alerts-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/manage/alerts-notifications/LabKey offers the possibility to receive notifications via email, Telegram, or trigger external calls whenever a user accesses or attempts to access a gate. Below, we explain how to set up alerts: Standard System Advanced Input Log in to the Manage panel and go to the sidebar menu “Alerts”. You will find four types of alerts. 1. Standard Alerts: Custom notifications for user access (allowed or denied). Go to “Alerts” - “Standard Alerts”.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/collegamento-serratura/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/collegamento-serratura/The gate or electronic device to be triggered connects to the control unit’s relay terminal (dry N/O contact, up to 10A/250V): depending on the model, 2, 4, or 8 relays are available, each able to manage one gate. For the complete wiring diagram, see Electrical Wiring.https://docs.labkey.io/en/docs/plugin/credits/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/credits/Paid Plugin You can add a credits system linked to access control for specific areas, identified by the LabKey relays, with dynamic balance control and automatic notifications for users and administrators. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. The credits feature allows you to assign a value to the LabKey relays through the creation of “Credit Lists”. The user will gain access according to the credit rules when a “Credit List” is assigned to them for the specific LabKey and its associated relays.https://docs.labkey.io/en/docs/faq/tecnologie/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/tecnologie/LabKey’s access control works both locally (stand-alone, without an internet connection) and in the cloud, with different connectivity options depending on the installation context. QR Code With the Virtual QR Code plugin, you can enable access via QR code scanned directly from the cloud panel, even where there’s no physical reader installed at the entry point. The user’s QR code can also be generated and exported from the user management section.https://docs.labkey.io/en/docs/app-mobile/centralina-light/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/app-mobile/centralina-light/For the LabKey Light control unit, in stand-alone mode, key and settings management is handled directly through the mobile app, without going through the cloud Manage panel. To access your control unit through the app, see the dedicated page for connecting to control units by model. From the app’s main page, you can access the following sections: Add Key Add a new key by defining: key name key code (you can also add the last code detected by the readers connected to the control unit) the relay to activate with that key the technology and reader you want to use the code’s validity days, plus an optional date and/or time filter then save the key Key List In this section you can view, share, or delete keys you have already added.https://docs.labkey.io/en/docs/faq/app-e-software/nessuna-installazione-software/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/app-e-software/nessuna-installazione-software/No: the Manage panel is entirely cloud-based and accessible from a browser, with no need to install software, plugins, or dedicated applications on your computer.https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/sicurezza-vs-chiavi-fisiche/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/sicurezza-e-affidabilita/sicurezza-vs-chiavi-fisiche/Yes: unlike a physical key, which can be lost or duplicated without any control, an NFC key or a LabKey code can be disabled instantly and remotely — see user management — avoiding the cost and hassle of replacing locks. The platform is also designed according to the security and compliance principles required by the most demanding contexts.https://docs.labkey.io/en/docs/plugin/api-pro/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/api-pro/Paid Plugin To enable this feature on your panel, our technical team will carry out a technical assessment and provide you with all the information you need to proceed. Contact Us Access to advanced features Get the most out of standard API management and additional calls, such as: Remote opening: control and manage your access points from anywhere. API call log: keep track of the API calls made and their results.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/serrature-meccaniche/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/serrature-meccaniche/No: the system is designed to work exclusively with electric or electromechanical locks that unlock via an electrical pulse, connected to the control unit’s relay — see Electrical Wiring.https://docs.labkey.io/en/docs/plugin/multi-operator/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/multi-operator/Paid Plugin The Multi-Operator feature lets you manage your facility in a simple, collaborative way, even in complex and distributed environments. Create additional users in the control panel, assigning each one permissions limited to specific functions, such as enabling users, viewing data, and, in selected cases, creating new users. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Each sub-operator user created with this feature can access the Manage Panel with the privileges granted by the role assigned to them.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/tempo-apertura/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/tempo-apertura/Opening is nearly instantaneous: from the moment a valid NFC key, code, or QR code is recognized, the unlock pulse is sent to the relay in less than a second.https://docs.labkey.io/en/docs/faq/centraline-e-lettori/frequenza-sincronizzazione/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/faq/centraline-e-lettori/frequenza-sincronizzazione/Automatic synchronization happens every 5 minutes. If a change is saved from the Manage panel, however, synchronization to the control unit is triggered immediately.https://docs.labkey.io/en/docs/plugin/template/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/template/Paid Plugin Simplify Access Management with Templates With preconfigured Templates, you can set up predefined models to manage recurring access settings. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Creating a Template In the right-hand menu of your panel, go to “Users” and select “Templates” from the dropdown. Click the green “Add New” button. Enter a name to identify your template and provide a brief description.https://docs.labkey.io/en/docs/plugin/custom-fields/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/custom-fields/Paid Plugin Extending the user directory with custom fields With this plugin, the user directory is significantly enhanced: you can add custom fields to extend the available information and improve access management. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. Available field types Access the section for editing additional fields from the left menu under “Plugins” and click the green pencil icon next to the “Custom Fields” row.https://docs.labkey.io/en/docs/plugin/payments/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/payments/Paid Plugin With this plugin, you can automate the access control process based on a successful transaction. Receive a payment and grant access. Create payment URLs and/or manage paid check-ins: the plugin can be activated on its own or is automatically included with the Check-in plugin. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. PLUGIN SETTINGS Access the settings section from the left menu under “Plugins” and click the green pencil icon next to the “Payments” row.https://docs.labkey.io/en/docs/plugin/access-expiry-reminder/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/access-expiry-reminder/Paid Plugin Automatically sends a reminder via email or SMS to the customer — and optionally to staff — before the subscription, plan, or other custom deadlines expire. To activate this feature, follow the procedure described on the main [“Additional Features”](https://docs.labkey.io/en/docs/plugin/) page. With this plugin, you can reduce missed renewals and simplify deadline management, without having to manually check each user’s dates. Configuration Status. Lets you enable or disable the reminder.https://docs.labkey.io/en/docs/plugin/holidays/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/holidays/Paid Plugin Set holiday days and hours: during the configured interval, the selected LabKey units (and their relays) will only open for authorized users. Holidays can be set to recur every year. To enable this feature on your panel, you must first purchase the plugin. Contact Us This feature is useful for automatically managing special days (e.g., national holidays, extraordinary closures) without having to manually change each user’s permissions, and it is also available via API for integration with external systems.https://docs.labkey.io/en/docs/plugin/auto-disable-user/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/auto-disable-user/Paid Plugin Automatically disables a user based on the rules you set. To enable this feature on your panel, you must first purchase the plugin. Contact Us This feature saves you from having to manually disable users at the end of a period or when a certain condition occurs, reducing the risk of access rights that are no longer authorized remaining active by mistake.https://docs.labkey.io/en/docs/plugin/open-trigger/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/open-trigger/Paid Plugin Automatically triggers the opening when the configured conditions for the trigger are met. To enable this feature on your panel, you must first purchase the plugin. Contact Us Useful for automating the opening of an access point in response to a specific event, without requiring any manual action from the user or the operator.https://docs.labkey.io/en/docs/plugin/virtual-qrcode/Mon, 01 Jan 0001 00:00:00 +0000https://docs.labkey.io/en/docs/plugin/virtual-qrcode/Paid Plugin Additional feature that enables virtual access control by scanning QR codes directly from the cloud panel. It can work automatically or with operator confirmation, offering maximum flexibility and control. To enable this feature on your panel, you must first purchase the plugin. Contact Us This feature is useful when there is no physical reader at the access point: the operator (or the system, automatically) verifies the user’s QR Code directly from the Manage panel to grant access.