Question 1

Can I limit the number of accesses for a user based on their subscription?

Accepted Answer

Yes, through the Credits plugin you can assign a maximum number of entries per user: once the limit is reached, access is blocked until a recharge or renewal.

Question 2

Can I restrict access to specific time slots or days?

Accepted Answer

Yes, User Groups let you define time slots, days of the week, and date ranges during which access to a gate is allowed, applying the same permission to multiple users at once.

Question 3

Can I combine a time-based limit with a maximum number of entries?

Accepted Answer

Yes: User Groups handle the time windows, while the Credits plugin handles the quantitative entry limit — the two features can be combined on the same user.

Question 4

Is it possible to add custom fields to the user profile?

Accepted Answer

Yes, through the Custom Fields plugin you can extend the profile with text or date fields, the latter also useful for automatically disabling access on a preset date.

Question 5

Can I assign the same permissions to multiple users at once?

Accepted Answer

Not in a single bulk operation: the right way to do it is to create a User Group with the desired permissions and then add users to the group, one at a time.

Question 6

Does the system keep an access history?

Accepted Answer

Yes, every entry event is recorded in the Access Log section, which you can view and export in PDF, Excel, or CSV, with details on user, date, time, and outcome.

FAQ: Users and Permissions