Can I receive a notification for unauthorized access attempts?
Alerts and Communications allow notifications by email, Telegram, or phone call for invalid access attempts.
FAQ: Security and Reliability
Frequently asked questions about notifications, offline operation, data protection, and access revocation.
Frequently asked questions about the security and reliability of the LabKey access control system.
How do I access control unit management without going through the cloud?
By connecting to the control unit’s local Wi-Fi network and reaching its dedicated IP address from a browser.
What happens if the internet connection drops?
Without internet, the system keeps working in Stand Alone mode for already-authorized users.
Is the data managed by the panel secure?
HTTPS communications, encrypted badge identifiers, and company-owned infrastructure: LabKey’s security measures.
If a key or badge is lost, how long does it take to revoke its access?
Revoking a key or a user is immediate and syncs with the control unit within moments.
Can I be notified when a control unit goes offline or comes back online?
System Alerts notify you by email or Telegram when a control unit’s connection status changes.
Is LabKey's access control more secure than traditional physical keys?
Unlike physical keys, LabKey credentials can be disabled instantly and remotely.